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Shipping Policy







Delivery charges

In Japan→Free of charge.

Overseas delivery→JPY15,000 will be added for each pack (a pack that can hold 4 boxes of sunglasses).

※A replacement nose pad for overseas use is included in the above price if requested.

For more information, please contact the following email addressees.


Maximum number of products in one pack: 4 boxes

WWWH Optical海外配送1パック説明図.tif
Returns Policy









When you receive your order, please check that you have not received the wrong item or that the item is not missing.


【If you have any questions, please contact us.】
If the item is damaged or defective, you may return it for an exchange. We will pay for the return postage.

Please contact us by email or phone within 7 days of receiving the item.


Please do not dispose of the packaging until you have confirmed that the item is not faulty.


We will do our best to exchange the item as soon as possible, but please note that we may not be able to do so immediately due to stock availability.


In the event of a return of a defective item, we will issue a refund to your account as soon as possible.

Please note that we cannot accept any returns or exchanges after 8 days of delivery.

Payment Methods


Credit / Debit Cards

Offline Payments(Event only)



1 個人情報の定義 本プライバシーポリシーにおける、「個人情報」とは、個人情報の保護に関する法律 規定される「個人情報」及び当社サービスの利用に係るパスワードを指します。

2 個人情報の取得 当社は、利用目的の達成に必要な範囲で、個人情報を適正に取得し、不正の手段により取得することはありません。

3 利用目的 当社は、取得した個人情報を以下の目的で利用します。

①当社サービスのおける商品の発送、関連するアフターサービス、新商品サービスに 関する情報の通知。



4 第三者提供 当社は、法令に定められた場合を除き、あらかじめ利用者の同意を得ないで、第三者 (日本国外にあるも者を含みます。)に個人情報を提供しません。

5 開示、訂正、利用停止、削除 当社は、利用者から個人情報の開示、訂正、利用停止、削除を求められたときは、法令に定められた場合を除き、本人確認の上で、遅滞なく開示を行います。 あらかじめご了承ください。

6 お問い合わせ窓口 個人情報の取り扱いに関するお問い合わせは、下記の窓口までお願いいたします。 Contact

7 プライバシーポリシー 当社は、必要に応じて、本プライバシーポリシーを変更いたします。 なお、本プライバシーポリシーを変更する場合は、その内容を当社のウェブサイト上 で表示いたします。 


1 Definition of personal data In this Privacy Policy, "personal data" means "personal data" as defined in the Act on the Protection of Personal Data and passwords for the use of our services.


2 We will only collect personal information to the extent necessary to achieve the purposes for which it is used, and we will not collect it by unlawful means.


3 The Company will use the personal information it has acquired for the following purposes

(1) To send products, related after-sales service, and notification of information about new products and services related to our services.

(2)To respond to enquiries about our services.

(3) To notify you of changes to the terms and conditions of our services.


4 The Company will not provide personal information to third parties (including parties located outside Japan) without the prior consent of the User, except as required by law. The Company will not provide personal information to third parties (including those located outside Japan) without the prior consent of the User, except as required by law.


5 Disclosure, correction, suspension of use, deletion When a user requests the disclosure, correction, suspension of use, or deletion of personal information, the Company will disclose the information without delay after verifying the identity of the user, except as required by law. Thank you in advance for your understanding.


6 Contact for enquiries Any enquiries regarding the handling of personal information should be directed to the following contact Contact

7 Privacy Policy The Company will change this Privacy Policy as necessary. Any changes to this Privacy Policy will be posted on our website. 

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